Research

Research Study: Remote Mental Health Care during the COVID-19 Pandemic


The CAN-BIND Program has launched a national online survey project to gain insights into people’s experiences with remote mental health care (phone or video) during the COVID-19 pandemic. Because of the physical distancing restrictions associated with the pandemic, many in-person mental health services have rapidly moved to a remote format (phone or video). We want to better understand the experience of that transition – from the perspective of both health care users and providers – and to understand barriers of using remote care.

We are looking to hear from two groups of people:

  1. Health care users: People aged 18+ across Canada who have been offered a remote mental health care appointment (phone or video) since March 1, 2020
  2. Health care providers: Psychiatrists and general practitioners in Canada who provide mental health care

We want to hear from you whether you have or have not participated in remote care during this time.

Participation includes completing a 10-15 minute online survey. Participation in this study is anonymous and completely voluntary.

Findings from this study may help improve how clinicians deliver remote mental health care, both during the pandemic and going forward.

Upon completion of the survey, participants have the option to enter a random draw to win 1 of 5 $50 Amazon gift cards!

For more information and to participate in the survey, please visit the following links:

Health care user survey: http://oursurvey.ca/CANBIND-RemoteCareUser

Health care provider survey:http://oursurvey.ca/CANBIND-RemoteCareProvider